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XopherB

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Posts posted by XopherB

  1. Hello SFA Community!

    As the title says, I'm looking for an ecommerce order fulfillment partner for my line of gourmet flavored butters (perishable, refrigerated). My website is based on the Shopify platform, and I am in the process of creating an Amazon storefront and product listings. A fulfillment partner that can fulfill orders from both platforms is preferred.

    Any suggestions (both pro and con) are welcome.

    TIA,
    Chris

  2. Soon, I will producing compound (i.e., flavored) butters myself from within a commercial kitchen. Then I will be selling my jarred products (six SKUs) via retail grocers (specialty and local markets) as well as online from my own website/webstore. I'm registered with the FDA and will be inspected by my state's Dept. of Agriculture.

    Will I need to generate a Certificate of Analysis for each of my products? If so, what's the best way for a small producer to do so?

    TIA!
    Chris

  3. 29 minutes ago, Lisa Donoughe said:

    Setting the Table by Danny Meyer. There are many pieces of wisdom in this book but my favorite is Meyer's 51 % rule. He says that you can train people to learn 49 % of what it takes to be successful but 51% of their abilities are in their emotional intelligence. They either have it or they don't. I remember just having finished the book many years ago I thought it would be fun to test his hiring rule at Union Square Café. I was meeting a friend for lunch and had just sat down at the table. The server walked past me and stepped on my toe. She immediately looked me in the eyes and said, "Did I just do that? Did I welcome you by stepping on your toes? Oh my goodness, I promise things are going to get a lot better from this point forward." I was so impressed that she was fully present in the moment, honest, direct and professional. She truly was the kind of employee you want around forever. 

    Great story! Makes me wonder if she steps on toes just to follow-up the way she did. LOL. Either way, great customer service!

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